Privacy & Cookie Policy
Windermere Wakesurfing (“we”, “our”, “us”) is committed to respecting and protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or make a booking.
Information We Collect
When you use our services or interact with us, we may collect the following information:
- IP Address: We automatically collect your IP address when you browse our website for analytical and security purposes.
- Contact Form Submissions: If you send us a message through our website, we will collect your name, email address, and the content of your message.
- Phone Enquiries: If you contact us by phone, we may collect and retain your phone number.
- Bookings:
When you make a booking on our website our system may collect:- Your name
- Email address
- Phone number
- Booking details (such as selected services, dates, and times)
- Any additional information you provide when making a booking.
We process this information securely and in accordance with data protection regulations.
Why we collect your data
We are collecting your data for several reasons:
- To better understand your needs and experience with regards to the services you provide.
- To improve our services and products.
- To send you promotional emails containing the information we think you will find interesting relating to the services we offer.
- To contact you with regards to any bookings you have made with us.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide customer support.
- Manage and confirm your bookings.
- Improve our website and services.
- Ensure the security of our website.
We will never sell or share your personal data with third parties for marketing purposes.
Data Retention
We retain your data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate or incomplete data.
- Request the deletion of your personal data, subject to legal obligations.
To exercise any of these rights, please contact us at: hello@windermerewakesurfing.co.uk
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors interact with our site.
You can control or delete cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of our website.
Links to Other Websites
Our website contains links that lead to other websites. If you click on these links Windermere Wakesurfing is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy & Cookie Policy, please contact us at:
Windermere Wakesurfing
Email: hello@windermerewakesurfing.co.uk
Phone: 07555 003 118
